Terms & Conditions Dewi88 – Platform Terms of Use for Malaysia

1 Introduction

Welcome to Dewi88, an online casino and Sports Betting platform operating under a recognised international licence. Dewi88 provides online entertainment services including slots, baccarat, jackpot, football betting covering the Malaysia Super League and EPL, badminton, IPL cricket, e-sports, and a wide range of Live Casino games to eligible members.

These Terms & Conditions ("Terms") govern all aspects of your use of the Dewi88 platform, including account registration, deposits, withdrawals, bonus usage, game rules, and all other interactions between you ("Member") and Dewi88 ("Platform"). This document should be read in conjunction with Privacy Policy and Responsible Gaming Policy Dewi88, all of which form part of the overarching agreement between you and our platform.

Dewi88 reserves the right to amend, add to, or remove any part of these Terms at any time without prior notice to members, though we endeavour to provide reasonable notice where possible. It is your responsibility to review these Terms periodically to ensure you remain informed of the current conditions governing your use of the Dewi88 platform.

2 Member Eligibility

To register and use the Dewi88 platform, you must meet all of the following eligibility requirements without exception:

• You are 21 years of age or older at the time of registration and throughout the duration of your membership.
• You are an individual residing in or located within a geographical region where local laws permit the use of online betting services.
• You are registering on your own behalf and not on behalf of any other individual, company, or entity.
• You are not listed on any currently active gambling self-exclusion programme in Malaysia or any other jurisdiction.
• You are not currently bankrupt or subject to any court order that prohibits you from conducting financial transactions.
• You are not subject to any legal representation or jurisdiction that prohibits betting activities.

3 Account Registration

Each individual is only permitted to hold one (1) active account at Dewi88. Holding more than one account — whether under a different name, email address, phone number, or payment details — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of all balances and bonuses.

3.1 Registration Information

Upon registration, you are required to provide complete, accurate, and up-to-date information, including your full name as stated on your identification card, your Malaysian identification number (MyKad) or valid passport, date of birth, active phone number, valid email address, and correct payment details. Dewi88 reserves the right to request identity verification documents at any time.

3.2 Account Verification (KYC)

Dewi88 implements Know Your Customer (KYC) procedures to ensure platform security and regulatory compliance. You may be required to submit a copy of your identification card, bank statement, or other documents for verification purposes. Withdrawals exceeding certain limits will require completed KYC verification before they can be processed.

3.3 Account Security

You are solely responsible for keeping your Dewi88 account password confidential. Do not share your login credentials with anyone. If you suspect that your account has been accessed without authorisation, please contact Dewi88 support via live chat or email at support@dewi88.ws immediately.

4 Deposits & Withdrawals

All financial transactions on Dewi88 are conducted in Malaysian Ringgit (RM / MYR). We support the following local Malaysian payment methods:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Bank Transfer: DuitNow, FPX via Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other local banks

4.1 Deposit Limits

The minimum deposit amount is RM 20 per transaction. No maximum daily deposit limit is set; however, Dewi88 reserves the right to request additional verification for deposits exceeding a certain amount as a security measure. Deposited funds will be credited to your account within minutes of payment confirmation.

4.2 Withdrawals

The minimum withdrawal amount is RM 50 per transaction. All withdrawals will be processed within 1 to 24 hours subject to completion of KYC verification. Funds will be transferred directly to the bank account or e-wallet registered in your name. Dewi88 does not process withdrawals to third-party accounts.

4.3 Transaction Fees

Dewi88 does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own fees, which are beyond Dewi88's control. Please refer to your e-wallet or bank's terms for further details.

5 Bonuses & Promotions

Dewi88 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus of up to RM 388, reload bonuses, daily cashback, seasonal offers, and special promotions tied to major sporting events such as the Malaysia FA Cup, EPL, IPL, and international badminton matches.

5.1 Rollover Requirements (Re-betting)

All bonuses awarded by Dewi88 are subject to rollover (wagering) requirements that must be met before a withdrawal can be processed. The specific rollover conditions for each bonus will be stated in the respective promotion's terms. As a general guide, rollover is typically calculated as the bonus amount received multiplied by the applicable rollover multiplier.

5.2 Acceptable Bonus Usage

Dewi88 bonuses are for the personal use of registered members only. Transferring bonuses between accounts, or using bonuses for arbitrage, hedging, or low-risk betting strategies designed to exploit bonus offers, is strictly prohibited. Dewi88 reserves the right to forfeit any bonuses and winnings derived from such activities.

5.3 Bonus Validity Period

Each bonus has a set validity period. Any unused bonus or unfulfilled rollover requirement within the stipulated timeframe will expire automatically and cannot be reinstated. Check the promotions section on Dewi88 or contact support for the validity period of each bonus.

6 Betting Rules

All bets placed on Dewi88 are final once confirmed by the system. Bets cannot be cancelled, modified, or withdrawn after confirmation, except in cases of technical errors caused by the Dewi88 system. In such instances, Dewi88 reserves the right to void the affected bet and refund the staked amount to the member's account.

6.1 Sports Betting

Odds for Sports Betting may change before an event begins. Bets confirmed at a specific set of odds will not be affected by any subsequent odds changes. For events that are postponed, cancelled, or not concluded within the stipulated timeframe, Dewi88 reserves the right to void the relevant bets in accordance with the applicable sports rules. This includes Malaysia Super League, EPL, La Liga, IPL cricket, and badminton matches.

6.2 Casino Games & Slots

All casino games on Dewi88 use a Random Number Generator (RNG) system that has been independently audited and certified by third-party bodies. Every game outcome is entirely random and cannot be influenced by any party, including Dewi88. Winnings are calculated based on the payout table displayed within each game.

7 Prohibited Activities & Fraud

The following activities are strictly prohibited on the Dewi88 platform and may result in immediate account closure, forfeiture of balances, and legal action:

• Use of bots, automated software, scripts, or any technology that provides an unfair advantage in gameplay
• Collusion between two or more players to manipulate game outcomes or exploit the bonus system
• Money laundering or using the Dewi88 platform for any other unlawful purpose
• Providing false information during registration or the KYC verification process
• Attempting to hack, disrupt, or compromise the security and integrity of the Dewi88 platform
• Use of stolen or unauthorised credit card or payment details
• Filing chargebacks or unauthorised payment reversals through a payment provider

8 Privacy & Data Security

Dewi88 takes your privacy seriously. All personal data collected during registration and use of the platform is processed in accordance with Privacy Policy Dewi88 in detail. We employ 256-bit SSL encryption to protect all communications and transactions between your device and Dewi88's servers.

Your data will not be sold, rented, or shared with third parties for marketing purposes without your consent. In certain circumstances required by law, Dewi88 may be obligated to disclose member information to the relevant authorities. For full details on how we handle your data, please refer to Privacy Policy ours.

9 Liability Limits

Dewi88 provides this platform on an "as-is" basis and makes no guarantee that the platform will be free from interruptions, errors, or technical failures at all times. While we strive to maintain 99.9% platform availability, technical disruptions may occur due to circumstances beyond our control.

Under no circumstances shall Dewi88's maximum liability to you exceed the total amount you have deposited into the platform in the 30 days preceding the event giving rise to the claim. Dewi88 is not liable for any indirect, incidental, special, or consequential losses arising from your use of our platform.

10 Account Termination

You may close your Dewi88 account at any time by contacting our support team. Before closing, please ensure that all active bonus rollover requirements have been met or cancelled, and that all pending withdrawals have been processed. Any remaining account balance will be returned to you via your registered payment method.

Dewi88 reserves the right to close, suspend, or restrict any account at its sole discretion, particularly in cases of fraud, breach of these Terms, or for security reasons. Where an account is closed by Dewi88 on valid grounds such as fraud, any remaining balance may be fully confiscated.

11 Responsible Gaming

Dewi88 is fully committed to responsible gaming. We provide a range of tools to help members manage their betting activity in a healthy and balanced way:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit for a specified period
• Playing Time Limit: Limit the amount of time you spend on the platform each day
• Temporary Break: Take a break from the platform for 24 hours, one week, or one month
• Self-Exclusion: Permanently self-exclude from the platform if needed

If you or someone you know is struggling with a gambling problem, please visit our Responsible Gaming us or contact Dewi88 support for immediate assistance.

12 Amendments & Governing Law

Dewi88 reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. We will endeavour to provide at least 7 days' notice before any major changes take effect, via email or in-platform notification. Your continued use of Dewi88 following any amendment constitutes your acceptance of the revised terms.

These Terms & Conditions are governed by the laws applicable in the jurisdiction where Dewi88 operates. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be settled through binding arbitration in accordance with the relevant international arbitration rules.